Wednesday, February 24, 2010

Lufthansa introduces world first social media technology

Letting the world know where you are

Globe-trotting is now more social than ever with Lufthansa’s introduction of MySkyStatus – the brand new technology which automatically updates departure, location and arrival information on Facebook and Twitter status update feeds while you're in the air. Also new from Lufthansa is the Navigator – an innovative iPhone application that guides users from their current position to their desired destination at the airport.

MySkyStatus sends updates about passengers’ flights through Facebook and Twitter. On long haul flights, the functionality posts 10 or more updates about the flight’s altitude and location, pulling the figures from a database of flight information. Flying on, Singapore, Thai or United Airlines, MySkyStatus is easy to set up and works with every Star Alliance partner and also on partner airlines like Qantas and Virgin Atlantic.

This social gadget is not the only new development at Lufthansa. The Lufthansa Navigator, a new application that runs on an iPhone, makes navigating around an airport easy. Structured like a navigation system, the Navigator is designed to guide users reliably from their current position to their desired destination at the airport. For example, travellers can choose whether they want to go to check-in, to a lounge or directly to their gate. The iPhone app (version OS 3.0 or higher) also enables passengers to call up scheduled and expected departure times for individual flights and also allows customers to book flights or check in online via www.lufthansa.com.

Kai Peters, General Manager Lufthansa Australia said; “As the first airline to offer this technology, Lufthansa is making it easier for people on the move to stay in touch with their family and friends. Through MySkyStatus and the Lufthansa Navigator, people left at home will never need to worry about where their loved ones are in the air.”

MySkyStatus is already up and running and available in both English and German and can be accessed under https://myskystatus.com/. With MySkyStatus and Lufthansa Navigator Lufthansa reconfirms its technical expertise and adds two innovative products to the list ‘made in Germany’.

The Lufthansa Navigator is currently being tested by passengers at Frankfurt airport and can be downloaded for free from the Apple App Store. The test phase will last several months and whether the application will be offered in future as a standard service and extended to other airports depends on a number of factors, including the test results and customer feedback.




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