Friday, May 14, 2010

Generation Y continues to whine

We have all read about Generation Y being a tad self-centered and greedy and now new research released by Expedia.com has confirmed it. The world’s largest on-line travel company found that 24 per cent of Australians aged 18-24 were most likely to complain in order to secure a free upgrade on a flight or in a hotel.

And that’s not all. They demonstrated their fondness to gripe about fellow guests or passengers and whine about the quality of their food and service. Others even admitted to carrying a bag of tricks along with their overnight bag. Nearly five percent posed as business travellers to secure a free upgrade.

The survey did confirm, thankfully, that some Gen Y kids were brought up right. According to Expedia many preferred to seek out the great online deals that ordinarily would not be in their means. Almost half of the group surveyed also booked a hotel with the highest star rating their budget would allow.

But where there are birds, there are also bound to be a few peacocks. More than 11 percent of men admitted they would ‘go up a star’ in order to impress their partner. Shamefully, women outranked the men with 20 percent declaring they would indulge their man by ‘going up a star’.

As for the men, they were clearly seeing stars and birdies in this category. A further 43 per cent were willing to ‘up-star’ at a property with a pool and spa compared to just 30 per cent of women.

“‘Up-starring’ is a great option for travellers looking to treat themselves whilst on holiday. Nowadays, with so many hotel deals on offer and airlines continuing to you can take the savings and ‘up-star’ to a higher class hotel for the same price as an undiscounted lower-star hotel,” said Expedia’s marketing manager, Louise Crompton.

She also cited that spending a little time researching and considering the options was the key to securing a little more luxury for the same cost.

Written by: Jill Walsh – Melbourne

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